A folded survey sheet and an upper-arm blood pressure cuff resting on a pale table in morning light

Website document

Privacy Policy

Name: Healthy Wisdom Age
Address: 88 Park Street, Bristol, BS1 5JG, GB
Telephone: +44 117 496 0592

This policy explains how Healthy Wisdom Age, operating at healthywisdomage.info, handles personal data submitted through this website. It covers what is collected, why, how long it is kept, and how to make a request about your information.

Who we are

The people behind this site

Healthy Wisdom Age is an educational website about home blood pressure monitoring, based at 88 Park Street, Bristol, BS1 5JG, United Kingdom. You can reach us by phone on +44 117 496 0592, by email at [email protected], or through the contact form on this site. Our working hours are Monday to Friday, 9:00 AM – 6:00 PM.

For the purposes of UK data protection law, we are the data controller for personal data submitted through this website. That means we decide why information is collected here and how it is used, and we are the point of contact if you have a question or a request about it.

This site publishes guidance only. It does not sell devices, run a clinic, or store medical records, and nothing on these pages replaces advice from a GP, pharmacist or other qualified professional.

Contact details held on file

Address: 88 Park Street, Bristol, BS1 5JG, United Kingdom
Phone: +44 117 496 0592
Email: [email protected]

What we collect

Information we hold, and why

Two kinds of information reach us: what you choose to send, and a small amount of technical data recorded automatically as you read the site.

Contact form submissions

Your name, your email address and the message you write. Used only to reply to you. We do not use it for marketing and we do not add you to a mailing list.

Your message

Phone calls and letters

If you ring or write to us, we hold the details you give us in that conversation so we can answer the question you asked.

Your call

Pages you read

Which guides were opened and a general idea of the device type. This tells us which pages are useful and keeps the site working.

Site use

Aggregate reading figures

Technical information is looked at in totals, not per person. It is not used to identify you, and it is never matched to a contact form message.

Not personal

Health readings you send us

If you quote your own blood pressure numbers in a message, we treat them as part of that message and keep them only for as long as the query needs. We do not build a health record from them.

Your choice

We never ask for your NHS number, your date of birth, or any clinical document. If a message would need those details to answer properly, we will say so and suggest you speak to your GP or pharmacist instead.

Small files, plainly explained

This site uses cookies. They keep basic preferences in place between visits and help us see which guides are being read. The cookie policy explains which cookies are set, what each one does, and how to control them through your browser settings.

You can clear or block cookies in your browser at any time. Blocking them may mean a few settings are forgotten between visits, but the guidance itself stays readable.

Read the cookie policy

A rain-streaked kitchen window at night with warm street light falling across a pale table — Evening reading, Bristol

How long we keep data

Kept only as long as the question needs

Contact form submissions are retained for as long as needed to handle your query and for a reasonable period afterwards for reference, so that a follow-up conversation does not start from nothing.

If you ask us to delete your message and contact details, we will do so unless we are required to retain them for a legal reason. Where a legal reason applies, we will tell you which one and how long it lasts.

Sharing and disclosure

We do not sell personal data, and we do not pass it to anyone for marketing.

Website hosting

Our host stores the site files and the basic technical logs that keep it running, working under contract to us.

Email services

The mail provider that delivers a message to our inbox processes it on our behalf and holds it for the retention period above.

Legal requests

We may disclose information where required by law or where necessary to protect the rights and safety of others.

Your rights

What you can ask us to do

Under UK data protection law you have the right to access the personal data we hold about you, to ask for corrections, to request deletion, and to object to certain processing.

Access

Ask for a copy of the personal data we hold about you and an explanation of how it has been used.
Correction

Tell us if a name, email address or detail in your message is wrong, and we will put it right.
Deletion

Ask us to remove a message and the contact details attached to it, unless a legal reason requires us to keep them.
Objection

Object to certain processing. Because we use contact details only to reply, this usually means asking us to stop holding the message.
Complaint

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office. We would rather hear from you first, so we have a chance to sort it out.

To make a request, contact us using the details above and say what you would like us to do. We may ask a question or two to confirm we are speaking to the right person before we act.

Changes to this policy

The current version always lives here

We may update this policy if our practices change, for example if we add a new way to get in touch or a new tool on the site. The current version is always available on this page, so the address you are reading now is the one to bookmark.

If a change affects how we handle a message you have already sent, we will answer any question you raise about it using the contact details on this page. The rest of the site continues to work exactly as described while this document is being updated.